EU GDPR Privacy Policy and Register Description
Privacy Policy of GoBoi Store
Combined register and privacy policy statement in accordance with the Data Protection Act and the General Data Protection Regulation (GDPR) of the European Union (2016/679/EU). www-domain.com is committed to protecting the privacy of its customers and provides the opportunity to influence data processing. Prepared on 24 April, 2024, modified on 24 April, 2024.
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Data Controller Oh Gee Oy / GoBoi Store, Yrityslokero, Björkenheimin puistotie 6, 60220 Seinäjoki
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Contact Person Responsible for the Register Johanna Harju, Online Merchant Email: info@goboi.store
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GoBoi Store (www.goboi.store) Customer and Marketing Registe
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Legal Basis and Purpose of Processing Personal Data The legal basis for processing personal data in accordance with the GDPR is:
- Consent of the individual (documented, voluntary, specific, informed, and unambiguous)
- Contract in which the data subject is a party
Combined customer and marketing register of GoBoi Store
Legal Basis and Purpose of Processing Personal Data
The legal basis for processing personal data according to the GDPR is the individual's voluntary consent.
Personal data is used for:
- Maintaining customer relationships
- Order delivery, processing, and archiving
- Improving the operation and services of www.domain.com
- Enhancing customer experience
- Analytics and statistical purposes
- Producing more personalized targeted content and marketing
- Preventing misuse
- Providing better customer service
The purpose of processing personal data is to communicate with customers, maintain customer relationships, and conduct marketing.
How is personal data used?
When you purchase something from our online store, as part of the buying and selling process, we collect information. This information includes personal data (such as your name, phone number, email address, personal identification number (if you use any credit payment service, add personal identification number. If not, remove.), payment information, email address used for Google, Facebook, or Microsoft login, and certificate. Additionally, we may observe service usage and derived information through analytics: product reviews provided by you, delivery address, usage and browsing data of the online store, information and identifiers used for product recommendations and other targeted content.
Providing identification, contact, and payment information is mandatory when purchasing from GoBoi Store. The primary source of information is the user themselves. Also credit card provider can be a source of information when paying with credit.
When browsing our online store, we automatically receive your device's IP address, internet browser used, and operating system of the device you are using.
Email marketing: If we have your permission, we may send you emails regarding our online store, new products for sale, and other updates related to the store. We may also email you a receipt of your purchase, a link to order tracking, and other order-related confirmations, such as a preview image and approval of a customized product.
You can opt out of our mailing list at any time. You can do this via the emails you receive from us or by contacting the contact person for this privacy policy in writing or by phone.
We use cookies. They improve your shopping experience on our online store and collect information about visitors and visit counts on our website.
Who processes my personal data?
Only the staff of GoBoi Store have access to customer data. Each member of our staff sees customer data only to the extent necessary to perform their duties. We use trusted partners, and information may be transferred to a third party. All partners comply with the requirements of the EU Data Protection Regulation and other legislation in contracts. Information may also be transferred outside the EU as needed. The products in our online store are made to order, and we use a service provider for this; add all service providers such as Printify and Printful. Your information is securely transferred to our service provider so they can create and deliver your products.
We also share information with the following third parties:
- Analytics and statistical partners
- Product recommendation and personalization partners
- Email marketing partners if the customer has allowed newsletters, communication based on browsing history, or product review requests
- Our marketing partner (Meta/Facebook/Instagram)
- Add more if you have other marketing partners
- SMS partner if text message sending is allowed - add if used
- Carrier for product delivery
- Payment service provider for credit card payments
- Credit provider, if the customer chooses the credit company's invoice or installment payment method
- Billing operator, if invoice payment method is selected.
- Supplier for drop-shipped products (Printful Inc / Printify)
- Collection agency, when invoices are due and transferred for collection.
NOTE! If the product is ordered from outside the EU, the customer has to clear it through customs - in that case customs also will have the information. The company responsible for data processing: GoBoi Store (Business ID: 3436418-7), Yrityslokero, Björkenheimin puistotie 6, 60220 Seinäjoki.
Principles of Register Protection
Care is taken in processing the register, and information processed using data systems is protected appropriately. When registry information is stored on internet servers, the physical and digital security of the hardware is adequately maintained. The data controller ensures that stored data, as well as server access rights and other information critical to the security of personal data, are treated confidentially and only by employees whose job description includes such tasks.
DoesGoBoi Store use cookies and what are they?
Yes, we do. Cookies are small files that a website or service provider transfers to your computer's storage space through your browser (if you have allowed this function). Cookies allow the website or service provider to recognize the browser used by the visitor and collect certain types of information. For example, cookies help the site remember and process the items left in your shopping cart.
Cookies also help us understand your interests on the site based on your previous or current visits. This way, we can serve you better in our online store. We also use cookies to gain better and more accurate information about traffic and interaction on our site. This enables us to provide an even better online shopping experience in the future.
We also use the information obtained from cookies for better targeting of marketing. You can read more about the use of cookies on the Shopify e-commerce platform.
We also use Meta's pixel in our online store for better marketing targeting.
We utilize Google Analytics, Google Tag Manager, Google AdWords, Google Display Network, and Google DoubleClick for analytics related to our website usage, popular products, trends, and sales, and with your consent, for targeted marketing. The data sent to Google contains only anonymized or pseudonymized information. Learn more about Google Analytics data processing.
How long will my data be retained?
We retain your personal data only for the necessary time to fulfill the purposes described in this policy. Additionally, some information may be retained longer as required by legal obligations, such as those related to accounting and consumer trade responsibilities, to ensure their proper implementation and demonstration. Certain legislation imposes longer retention periods for some data, including but not limited to the following purposes:
- The Accounting Act sets longer retention periods for data regardless of whether the material contains personal information or not.
- Fulfillment of consumer trade responsibilities.
- System log data is collected and stored as required by law to provide legal and secure online shopping for our customers.
- Adequate backups of store databases and systems are taken to ensure data security, rectify error situations, and ensure security and continuity.
Right of Inspection and Right to Correct Information
Every individual in the register has the right to inspect their stored information and request correction of any inaccurate information or completion of incomplete information. If a person wants to check the information stored about them or request corrections, the request must be sent in writing to the data controller at the address info@domain.com. The data controller may request the requester to verify their identity if necessary. The data controller will respond to the customer within the time frame specified in the EU General Data Protection Regulation (usually within one month)
Other Rights Related to the Processing of Personal Data
An individual in the register has the right to request the deletion of their personal data from the register ("right to be forgotten"). Similarly, registered individuals have other rights under the EU General Data Protection Regulation, such as limiting the processing of personal data in certain situations. Requests must be sent in writing to the data controller. The data controller may request the requester to verify their identity if necessary. The data controller will respond to the customer within the time frame specified in the EU General Data Protection Regulation (usually within one month).
Can this privacy policy be changed?
Due to the development of services and changes in legislation, we reserve the right to change this privacy policy. Significant changes to the privacy policy will be notified to registered customers in connection with the update of terms and conditions.