FAQ

Frequently Asked Questions (FAQs)

1. How can I place an order?

To place an order, simply browse our online store, select the items you love, and add them to your cart. Proceed to checkout, fill in your details, and complete the purchase securely.

2. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. Choose the option that suits you best at checkout.

3. Can I modify or cancel my order after it's placed?

Once an order is confirmed, modifications or cancellations are challenging. Please review your order carefully before completing the purchase. For urgent changes, contact our customer support info@goboi.store as soon as possible.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking details. Use the provided information to track your package and stay updated on its delivery status.

5. Do you ship internationally?

Yes, we offer international shipping to certain areas. Shipping costs and delivery times vary based on your location. Check our Shipping Policy for more information.

6. What is your return policy?

We want you to be satisfied with your purchase. If you're not happy with your order, please review our Return Policy for instructions on returns, exchanges, and refunds .Return and Refund Policy 

7. Are your products eco-friendly?

We strive to be environmentally conscious. While not all products are explicitly labeled as eco-friendly, we are committed to sourcing sustainable materials whenever possible. Check the product descriptions for specific details.